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Report a Safeguarding Concern

Please Note: On Saturday 10th and Sunday 11th January 2026 essential maintenance is taking place on the Adult Social Care Portals. During this period the portals will be unavailable. If the referral is not urgent, please try again on Monday 12th January. In the event of an emergency please contact the Emergency Duty Team (EDT) on 0300 123 6720.

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Getting Started

If you're concerned that you, or someone you know about, may be being abused, neglected or exploited, please tell us.
If the person is in immediate danger phone the police on 999
Requests outside of hours
The online form is accessible at all times however please note that our Customer Access Service is open from 08:00 – 17:00 Monday to Friday. Online enquiries will be processed within the Customer Access Service's opening times.
For urgent requests, outside of opening times, contact the emergency duty team on 0300 123 6722. Referrals submitted over the weekend may not be picked up until Monday.
The request form will re-set after 15 minutes of inactivity. To save the form, please log in or create an account when prompted.
Lancashire County Council uses the Care Act 2014 eligibility criteria for adults with care and support needs. For more information please visit our eligibility criteria page
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Home Health & Social Care Adult social care Report a Safeguarding Concern

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